NetPulse

One program for an internet provider's whole day.

Customers, bills, collectors, the cash book, tickets and stock, connected to your radius. Built by a working ISP, for ISPs and their resellers.

See the pricesTry it for a week

What it does

Every package includes accounting and administration. Tickets, troubleshooting and stock are added when you need them.

Included

Customers and bills

Your customers come from your radius. Monthly bills, part payments, months paid ahead, discounts with a reason, and what each customer owes at any moment.

Included

Collectors and payments

Collectors take payments on their phone and print a slip. The office sees who holds what, and each handover is confirmed.

Included

Cash book

Every pound and dollar in and out, per pot, day by day. Expenses, salaries, bandwidth paid in parts, and a monthly report for the owner.

Included

Administration

Roles for accountant, office, collector and technician. A permission for every sensitive thing, and a record of who did what.

Module

Tickets

Every visit has a ticket: opened by the office, worked by a technician on his phone, with its charges and its money accounted for.

Module

Troubleshooting

For the call centre: is the customer online, what plan, what happened to his line, try a faster plan for a few hours, log the call.

Module

Stock

Where every router and metre of cable is: the office, each technician, each station. Counts, hand-outs and supplier invoices.

Included

Arabic and English

Every screen in both languages, on the computer and in the phone app for collectors and technicians.

Prices

A monthly price that follows the number of your active customers. Basic is accounting and administration. Full adds all three modules.

Active customersBasic, a monthFull, a month
Small reseller, up to 150$50from $140 *
Up to 500$100$200
501 to 1,000$150$300
1,001 to 2,000$200$400
2,001 to 4,000$300$600
Over 4,000$400$800, or agreed

* The $50 step is Basic only. A small reseller who adds a module pays as the 500 step: $140 with one module, $180 with two, $200 with all three.

One module at a time

Each module adds 40% of your Basic price. All three together cost the same as Basic again.

Pay yearly

Pay for 10 months and get 12.

Buy it once

30 times the monthly price, with a year of updates and support. After that, support and updates are optional at 15% a year.

Setup

$300 to $500 once: installing it, reading in your customers and balances, and training your staff. Free with a yearly plan or a one-time purchase.

NetPulse runs on your own server, so your data stays with you. The server is yours to provide.

How to start

You can see it working with sample data before connecting anything of yours.

  1. We install it on your server.It takes an afternoon. You get one administrator account.
  2. You try it for a week, free.With sample data first if you like, then connected to your radius, where your customers are read from.
  3. You bring your balances.From an Excel sheet, or everyone starts at zero and old balances are added by hand.
  4. We activate your licence.For the size and modules you chose. Nothing is lost between the trial and the paid plan.

Talk to us

Tell us how many customers you have and which radius you use, and we will show you NetPulse on your own numbers.

Contact details are being added.